Why haven’t I received my bill? How do I pay my bill?

As of July 1, 2017, Vallejo Flood and Wastewater District changed its method of billing. Your annual sewer and storm drain fees now appear on your property tax bill, which occur once a year. (Note: Some property owners choose to pay in two installments.) Your property taxes, which now include your sewer and storm drain fees, should be paid directly to Solano County.

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1. Why haven’t I received my bill? How do I pay my bill?
2. How can I view my annual service charges on the property tax bill?
3. I pay my property tax bill on a mortgage impound account. How will this be affected?
4. My house/family is a lot smaller than my neighbors, so why are we being charged the same amount?
5. Why do I have to pay on a vacant property?
6. Why was a rate increase needed?
7. Who approved the rate increase for sewer service charges?
8. Does the District offer any discount programs?
9. I am in the process of selling my home, how do I request a payoff demand?
10. Why do I still have a lien on my property if I already paid?
11. What is the balance due on my account?
12. I just sold my home, how do I close my account?
13. Why did my commercial billing category change?
14. Where do I learn more?