Report a Sewer Overflow

Street Flood RepairCall us first! If a sewage backup, overflow, or flood occurs, call us immediately using our 24-hour hotline: 707-644-8949.

If you experience any of the following problems, please contact us:

  • A manhole cover is missing or causing a tripping hazard
  • Sewage backing up into your home
  • Sewage smell outside your house
  • Someone is dumping something into a storm drain (only rainwater is allowed)
  • The storm drain on the street needs to be cleaned or repaired

Urgent situations such as sewage inside or outside of the house, missing manhole covers, flooded streets or yards, or storm drain violations, will usually be inspected within a few hours.

Lateral Repair

If you need to repair your lateral, check out the Upper Lateral page to save significantly on your bill.